Effective date: January 15th, 2020
– the Carte Blanche EU website;
– the Carte Blanche magazine subscriptions;
– online surveys relating to our articles and content;
– messages sent via our support portal; and
– our official social media channels.
Personal information processed in connection with the Services is controlled by Carte Blanche EU, an digital magazine based in Prague, Czech Republic.
- Information we collect
When we provide the Services, we collect and receive information in several different ways. In many cases, you choose what information to provide, although some information is required for us to provide you the Services.
2.1 Directly from you or approved third parties.
We collect a variety of information from you when you provide it to us directly, when we request it from you, or when you give us permission to get it from a third-party source.
– User subscription information. When you subscribe to receive our services, you must provide us with basic information such as name and email address. We also give you the option to provide additional information.
– Payment and credit card information. When purchasing any of our products for sale, you must provide us with your name, address, telephone number, email address, credit card and debit card or bank information. This information will only be shared with third parties such as our billing partner, who perform tasks required to complete the purchase transaction.
– Website survey responses. We may ask you to participate in optional surveys regarding your usership experience on Carte Blanche EU in order to help us improve the content and for related commercial purposes.
– Third party social media accounts. If you choose to connect your social media account(s) with the Website, we may receive certain information from that account, such as your title, picture, and other information you authorize. We may use your friends or connections lists to make recommendations, for example to suggest mutual connections.
2.3 From public sources. We also collect publicly available information from your social media accounts, such as the number of followers you have on your Twitter account.
- How we use your information
We use your information in order to provide, operate, improve, understand, customize, support, and market our Services, including:
3.1 Providing and improving the requested Services. We use your personal information as necessary to provide you with relevant content.
3.2 Communicating with you. We use your personal information to contact you regarding your subscription to our magazine, to notify you of any changes to our policies and practices, for commercial, sales or investment purposes, and to respond to any requests or inquiries you may submit to us. If you subscribe to marketing, such as newsletters, we will use your information as described below. We may collect information from these communications to improve our Services.
3.3 Marketing. If you opt-in to receiving marketing communications from us, we will use your personal information for outreach and marketing, such as to send you information about our latest posts and ongoing online competitions. You can opt-out of these communications by using the unsubscribe links in our communications.
- Legal bases for processing your information
– when necessary to perform the Terms and Conditions or to provide you with the Services;
– where you have consented to the processing, which you may revoke at any time;
– when necessary for us to comply with a legal obligation, a court order, or to exercise and defend legal claims;
– when necessary to protect your vital interests, or those of others, such as in the case of an emergency;
– where you have made the information manifestly public; and
– where necessary in the public interest.
- Our legitimate interests
As indicated above, in certain cases we use your information where necessary to pursue our, your and others’ legitimate interests, including where necessary to:
– Keep the Services safe and secure. We use your information as it is necessary to pursue our legitimate interests in ensuring the website is safe and appropriate, such as enforcing our Terms and Conditions. We also act in the legitimate interests of these parties with respect to our website and other Services, such as by implementing and enhancing security measures and protections and protecting against fraud, spam and abuse.
– Market the Services. We process your information in accordance with our legitimate interests of marketing articles and the Services to you. For example, we use your information to market latest posts, articles and ongoing competitions to you.
- Sharing with third parties
6.1 Marketing. In order to further our legitimate interests in marketing the Services, we rely on third-party marketing platforms and service providers to assist us and perform certain marketing services for us.
6.3 Third party service providers. We may share your personal information to help us operate, provide, improve, understand, customize, support, and market our Services. These third parties provide us with services including for customer support, data storage and website hosting, billing and payments processing, legal advice and compliance, and marketing and data analysis. These third parties are contractually required to use it only to provide their service to us and prohibited from using it for their own purposes.
6.4 Legal and safety reasons. We may retain, preserve, or share your personal information if we have a good-faith belief that it is reasonably necessary to (a) respond, based on applicable law, to a legal request (such as, a subpoena, search warrant, court order, or other request from government or law enforcement); (b) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (c) protect our rights, property, or safety; (d) enforce our Terms and Conditions or any other agreements we have with you; or (e) prevent physical injury or other harm to any person or entity, including yourself and members of the general public.
- Data retention
- Data transfers
As a global magazine, we access and transfer information around the world. If you are based in the EU, this means that we access and transfer your personal information outside the EU, including in and to the United States. The privacy protections and the rights of authorities to access your personal information in some of these countries may not be the same as in your home country. We transfer your personal information in accordance with law and take steps to ensure that your information is appropriately protected.
In particular, where we transfer information to countries that are not viewed as providing adequate protections, we generally rely on an approved mechanism known as the “standard contractual clauses” to protect the information transferred. These are template contracts published by the European Commission containing approved commitments to protect the privacy and security of the information transferred. To request a copy of the clauses, please contact us.
- Your rights
You have a number of rights in relation to your information that we process. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below.
9.1 Access and Porting. You can access much of your information by logging into your Carte Blanche EU profile. If you require access to additional information, or you do not have a conference profile, please contact us. Where legally required, we will provide your information in an easily accessible format and assist in transferring some of this information to third parties.
9.2 Rectify, Restrict, Delete. You can amend, update and delete some of your information by logging into your profile. If you don’t have a conference profile, or want us to amend, update or delete other information, please contact us.
9.3 Object. Where we process your information based on the legitimate interests described above, or in the public interest, you can object to the processing in certain circumstances. We will generally stop processing your information unless we have compelling grounds to continue processing, such as where needed for legal reasons. Where we use your information for direct marketing, you can always object using the unsubscribe link in such communications, changing your profile settings or by contacting us.
9.4 Revoke consent. If we have specifically asked for your consent to use your information, you have the right to withdraw your consent at any time. For example, if we ask for your consent for direct marketing purposes, you can revoke your consent using the unsubscribe link in such communications, changing your profile settings or by contacting us.
9.5 Complain. If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority or Carte Blanche EU’s lead supervisory authority, the Czech Data Protection Commission.
The security of your personal information is important to us. We strive to use appropriate technical and organisational to protect your personal information. Despite these measures, the Internet is not a fully secure environment and we cannot guarantee that your personal information will not be intercepted or improperly accessed.
Readers and viewers under 18 years of age may access our services if authorised by an adult or guardian, depending on the age of the reader/ viewer. You can find further information our age limitations in our Terms and Conditions.